Frequently asked questions

How quickly do you need my flowers?

Within 24-48 hours after your event! The fresher your flowers are when we dry them, the better they will dry! Obviously, we can’t bring dead flowers back to life, so we will need them ASAP. If you are local to the Utah County area, please drop your flowers off within 24 hours of the event. Otherwise, you will need to overnight ship your flowers to us. More information about overnight shipping HERE.

What is your turn around time?

After we have received your flowers, we will have them back to you in 6-8 months. However, this timeline can be shortened/extended by Everbloom at any time. This process has many steps and can not be rushed. But, please know that we will have your piece(s) back to you as soon as we can!

Do you accept previously air dried flowers?

Absolutely! Dust those babies off and send them our way! Do keep in mind that air dried flowers do not look the same as silica dried flowers. As long as you like the way that your flowers currently look, we can work with them. However, I CAN NOT work with flowers that were put in the freezer! They will mold in the resin.

Can I ship my flowers if I live outside of Utah?

Yes! Once you sign your proposal contract, we will send you all of the information about shipping your flowers to us. Keep in mind that you will need to get your flowers in the mail within 24 hours of your event (However, if your wedding is on a Saturday, you’ll want to keep the flowers in water and get them in the mail first thing Monday morning). They will need to be shipped via overnight shipping so that we can dry them before they start wilting/browning. I understand that this shipping is not cheap, but we promise that you will not regret the investment of having your flowers preserved. We do not cover the price of shipping.

Can you include special items in my piece(s)?

Yes, of course! If you have a necklace, ribbon, pin, etc. from your wedding that you would like us to include in your piece(s) please let us know! Most of these items are easy to include. However, some items we will need to research to make sure the resin won’t react with them!

What if my flowers are damaged in shipping?

Everbloom is not responsible for any damages caused during shipping from the customer to the address of Everbloom. If flowers are damaged during the shipping process the responsibility falls on the shipping company. We always suggest purchasing shipping insurance. If your flowers are damaged in shipping, we can work with you to replace your flowers at wholesale price.

What if I don't have my flowers anymore?

If you do not have the flowers from your event anymore but would like a preservation piece made, we can recreate your bouquet! You will just need to cover the price of the flowers (wholesale price) and send me photos of your bouquet. Some flowers may be difficult or impossible to replace due to the season, but we will do our best.

Do you do memorial pieces?

Absolutely. We grieve with you as you experience the heart break of losing someone that you love. However, we think that memorial pieces are very special. Send us flowers from the funeral and we will make you pieces that will always remind you of that special person. Reach out to us as soon as possible and we will send over a proposal contract and get everything in order for your piece(s).

Do my flowers need to be dry before I give them to you?

No! We dry your flowers for you in silica gel to hold their shape and color. We do this for you so there is no need to do it yourself unless there is a problem getting them to us fresh! If the client chooses to dry the flowers themselves, Everbloom is not responsible for improper drying. This can include browning, wilting, burning, molding, etc.

What if my flowers are artificial?

We can use artificial flowers! We could also do a mix of some artificial and some real flowers if you prefer. Please let us know ahead of time if your bouquet is artificial.

Should I send all of my flowers or just my bouquet?

It depends on how many pieces you order! If you are ordering many pieces we recommend sending your bouquet and any extra bridesmaid bouquets, centerpieces, decorative flowers etc. If you are just ordering one block, just your bouquet will be plenty! Let us know if you have more questions about this.

Will my flowers look the exact same?

Most of the time your flowers will look very similar to how they looked when they were alive! Some flowers dry a different color. For example, red flowers often turn a dark purple/burgundy color. Your wedding flowers may receive bruises or “love spots” that will not show until resin touches the dried flowers. There is no way to “fix” these spots but they can be prevented by handling your bouquet carefully on your wedding day and avoiding a bouquet toss. However, I think these love spots show the flowers’ character!

Will I get a preview of what my piece(s) will look like?

Yes, we will send you a layout for each of your blocks! However, we don’t do layouts for small pieces such as ring holders.¬†You can tell us if you’d like any changes made, but please remember your flowers are fragile and we can’t move them too many times without damage.

Can I have any extra flowers back after my project is completed?

Yes! However you will need to let us know that you’d like your extra flowers BEFORE your contract is signed. If you are not local, you will also need to pay an additional fee for us to ship your extra flowers back to you.

Can any flower fit in any size piece?

No! Some flowers are too large for certain pieces. For example, a full size rose will NOT fit in a ring holder. However, smaller (spray) roses often fit in a ring holder! If you order coasters, ornaments, or jewelry dishes, we will need to use small/flat flowers. King Proteas often need to be cut in half in order to fit in a block because they are too thick. Please reach out if you have any questions about flower sizing!

What shipping company do you recommend?

There are pros and cons to each shipping company. However, we typically recommend UPS. UPS is the most median priced that gets the flowers to us early in the day. USPS is the cheapest option, but the flowers won’t get to me till near the end of the day. FedEx is always the most expensive, but the flowers get to me early in the morning like UPS. Ultimately, it is up to you!